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Useful information for the public

Privacy Policy

The new EU General Data Protection Regulations (GDPR) came in force on the 25th May 2018, these regulations make changes to the current Data Protection Laws in the UK. Western Power Distribution only processes personal information where it is lawfully needed for us to deliver essential services to our customers in relation to our electricity network.

We have set out how we use personal data in delivering our services to our customers, this is within our WPD Privacy Policy.

Useful Links

Below are a few links to some of our pages and some external sites that we feel the public would benefit from.

Preparing for winter weather
Severe weather bulletins
Meter Point Administration
Customer Awareness

Met office info for our 4 regions:

Weather warnings 

Please let us know if there's anything else you think would be beneficial to have on these pages by emailing your recommendations to


Contact us

Emergency information

0800 6783 105

General contact enquiries

0800 096 3080