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Contact us

You can contact us 24 hours a day, 7 days a week, 365 days a year with any power supply issues.


0800 6783 105

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Power cuts

We aim to keep you fully informed of progress during any power cut and also offer a range of advice when one occurs. Please call us if you think you are affected.

Find out more

General contact enquiries

If you have a general enquiry, please call us on the following telephone number or fill in our form:


0800 096 3080

enquiry form


As an organisation, we're always interested in hearing your views on how we're performing, and are open to receiving any suggestions on how we can improve our services. 

Leave your feedback


We have a page dedicated to the process of how to resolve a complaint.

Leave a complaint here

Other contacts and information

You can also explore our Other Contacts during regular working hours of 9-5 Monday to Friday regarding:

Priority Services
New Connections
Our network location plans
Career Opportunities
Customer Service Code of Practice
Press Office