In order to provide complete functionality this website needs your consent to store browser cookies. If you don't allow cookies, you may not be able to use certain features of the website including,but not limited to log in, order services, see personalised content or switch between languages. It is recommended that you allow cookies. More information

Complaints

If you are not satisfied with our service


We are committed to providing you with excellent customer service, first time, every time.

Sometimes, however, things can go wrong. We want to know when this happens so that we can sort out any problems as quickly as possible.

To contact us, please fill in the details below.  Once you have submitted this complaints form, the relevant department will contact you within 1 working day.

For more information on the complaints process please see our How to make a complaint page.

*mandatory fields

Complaints

 

Contact us

Telephone:
0800 0556833

 

Email:
complaints
@westernpower.co.uk

 

 

Address:

Complaints Department
Information Centre
Avonbank
Feeder Road
Bristol
BS2 0TB