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Power cut alert

Add time of bulletin

XX,000 customers are currently experiencing power supply problems following lightning storms which have damaged some of our overhead power equipment.

In the South West we currently have XXXXX customers affected mainly in the xxxxx areas;

In South Wales we have XXXXX customers affected mainly in the xxxxx areas;

In the Midlands we have XXXXXX customers affected mainly in the xxxxx areas. 

Forward planning, following advanced Met Office weather predictions, means that our operational depots have been open from first light and we also have in place additional operational and engineering staff, and extra Contact Centre staff available to take customer calls.

Where weather has permitted, our Helicopter Unit has also been on hand to further pinpoint damage caused to our overhead network by the lightning and to help speed up repairs and power restoration times.

Regular updates are available for customers via our Twitter account @wpduk, and there is live power cut information available on our power cut map on this site’s advice page.

If you want to get in touch please call our emergency number which is 0800 6783 105.

We will answer your call quickly and do whatever we can to help.

This information will be updated at xxxx