In order to provide complete functionality, this website stores browser cookies. If you don’t allow cookies, you may not be able to use certain features of the website. For example, you may not be able to use certain features relating to log-in or order certain services. In addition, you may not be able to see personalised content or switch between languages. We recommend that you allow cookies. If you continue to use our website, we will assume that you are ok with us using cookies. If you want to reject cookies, or find out more about them, click here.

About us

We are the electricity distribution network operator for the Midlands, South West and Wales. 

We deliver electricity to over 7.9 million customers over a 55,500 square kilometres service area. 

Our network consists of 220,000 km of overhead lines and underground cables, and 185,000 substations. We employ over 6,500 staff.

Our business

Western Power Distribution is about more than just power distribution: we provide training, contracting services and more while maintaining a 100% customer service satisfaction record.

Find out more


Discover more about our finances and how we have grown in recent years.

Find out more

Stakeholder information

Find out how you can get involved and how we plan to approach future challenges with you in mind.

Find out more

Priority services

Explore the special arrangements we can make for customers whose circumstances may make power cuts particularly worrying.

Find out more

Innovation and Low carbon

We have a key role to play in the low carbon energy future, to make sure we have an electricity network that is value for money. Learn more about what we’re doing.

Find out more


Learn more about our environmental initiatives which seek to enhance our local communities through registered charities, schools and voluntary organisations. We are keen to be green!

Find out more


Find out about our Community Support Policy as well as our charitable foundation which supports registered charities and voluntary organisations.

Find out more