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Powerful new partnership


We have launched a new partnership with the charity Parkinson’s UK.

We will be sponsoring the charity’s Walk for Parkinson's event in Cardiff Bay next year, and the charity is helping us to promote our Priority Service Register (PSR) and has provided specialist training workshops to our contact centre staff helping to further hone our communications skills.

Parkinson’s UK Volunteer Sharon Martin (third from left) is pictured with Parkinson’s UK Fundraiser for Wales Bethan Palfrey (forth from the left) and some of WPD’s Contact Centre staff who attended specialist training workshops held in Cardiff. 

Our Register is free and confidential, and helps us to support people who may be particularly vulnerable during a power cut. This includes those who are medically dependent on electricity, who have a particular communication need, or who may just find a power cut particularly traumatic, like people living with Parkinson’s. 

Bethan Palfrey, Fundraiser for Wales at Parkinson’s UK, said: “We are thrilled to be working in partnership with WPD. As the UK’s Parkinson’s support and research charity our work is dependent on donations, and so we are very grateful to our supporters and partners.”

A number of our former employees now attend Parkinson’s UK support services in Wales, a connection that has helped to drive the partnership. 

WPD’s Corporate Communication Officer Karen Welch, said: “This is a cause very close to our hearts and we are delighted to be working with Parkinson’s UK. The charity does fantastic work and we are extremely pleased that our support will help to bolster the vital services it provides.”

Click here for more information on fundraising in the workplace for Parkinson’s UK

Click here for further information on Walk for Parkinson’s  

Click here for information about our Priority Service Register 

Contact us

Emergency information

0800 6783 105

General contact enquiries

0800 096 3080