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Connection appointments

We operate the regional electricity network and provide new connections to homes, businesses and generation sites at voltages from 230 volts to 132,000 volts.

We understand that ahead of applying to us for a new connection and particularly for Generation Connections, our customers and Independent Connection Providers (ICPs) often have questions and want to understand more about the process, timescales, technical matters, consents/legal requirements and possible constraints of making a connection to the network in a particular area.

If you would like a 45 minute appointment with an engineer to discuss your requirements and the connection process, ahead of making an actual application for a connection to the network, then please get in touch.

To find out more or to book an appointment

South West & Wales: 0800 028 6229
Midlands: 0800 121 4909


Please mention that your enquiry is for connection appointments when you call. 

Contact us

Emergency information

0800 6783 105

General contact enquiries

0800 096 3080