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Connections documentation

Throughout the connections process, there may be a number of documents issued to you and agreements to be entered into.  This can include an offer for connection, connection agreement for the ongoing arrangements post energisation and novations where agreements need to be transferred to another party.   We have provided some examples below.  It is worth noting, however, that any agreement you receive is site specific to the individual connection requirements.  Therefore any documentation you receive may vary from the examples below.

Budget and Formal Offer Letters

Example offer letters and a budget estimate are provided below:

Example EHV Dual Offer letter
Example HVLV Dual Offer letter
Example budget estimate
Example small connection works offer letter

To find out more regarding the budget estimate and formal offer process, click here.

General Terms and Conditions

Formal offers issued will include site specific conditions and arrangements.  In addition, all connection offers will be subject to our General Terms & Conditions for connection.  The general conditions below should therefore be read in conjunction with your connection offer and specific conditions. 

We have two sets of General Terms & Conditions, one relating to small connection works and one relating to all other connections. Small connection works include; 

  • A single phase single connection requiring low voltage works only
  • Up to 4 domestic connections requiring low voltage works only
  • A one off three phase connection up to 69kVA (100A) requiring service works only
  • A single phase service alteration 
If your application is for a small connection, please read the “SSQ General Conditions V1 December 2017”.

If your application is for anything other than a small connection as defined above, please read the “General T&Cs”.

Connection Agreements

Example connection agreements are provided below:

EHV Generation Connection Agreement
Low Voltage Connection Agreement
EHV Alternative Connection Agreement

To find out more regarding Connection Agreements, click here


An example novation agreement is provided below:

Novation Agreement

To find out more regarding Novations, click here.


Contact us

Emergency information

0800 6783 105

General contact enquiries

0800 096 3080