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Useful information

Before approaching us to apply for a new connection quote or an alteration to their electricity service, people often have questions and want to know more about the costs, timescales, technical requirements and possible procedural constraints of making a connection to the network.
 
This section contains additional useful information that should help answer many of these questions.
 
But if you still can’t find what you’re looking for please contact us via our contact centre, where one of our helpful agents will be able to direct you to the best department.

Contact us

Emergency information

0800 6783 105

General contact enquiries

0800 096 3080