X

In order to provide complete functionality, this website stores browser cookies. If you don’t allow cookies, you may not be able to use certain features of the website. For example, you may not be able to use certain features relating to log-in or order certain services. In addition, you may not be able to see personalised content or switch between languages. We recommend that you allow cookies. If you continue to use our website, we will assume that you are ok with us using cookies. If you want to reject cookies, or find out more about them, click here.

Useful information

Before approaching us to apply for a new connection quote or an alteration to their electricity service, people often have questions and want to know more about the costs, timescales, technical requirements and possible procedural constraints of making a connection to the network.
 
This section contains additional useful information that should help answer many of these questions.
 
But if you still can’t find what you’re looking for please contact us via our contact centre, where one of our helpful agents will be able to direct you to the best department.

Contact us

Emergency information

0800 6783 105

General contact enquiries

0800 096 3080