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Contact us



For power supply issues you can contact us 24 hours a day, 7 days a week, 365 days a year on:

0800 6783 105 or call 105

For general enquiries, please contact us on:

0800 096 3080

Power cuts

We aim to keep you fully informed of progress during any power cut and also offer a range of advice when one occurs. Please call us if you think you are affected.

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Emergency information

0800 6783 105 or call 105

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Complaints

We have a page dedicated to the process of how to resolve a complaint.

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Other contacts

You can also explore our Other Contacts during regular working hours of 9-5 Monday to Friday regarding:

Priority Services
New Connections
Our network location plans
Career Opportunities
Customer Service Code of Practice
Press Office

Feedback

As an organisation, we're always interested in hearing your views on how we're performing, and are open to receiving any suggestions on how we can improve our services.

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