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Innovation Strategy

To view our full innovation strategy document click here

Role of Innovation within WPD

Innovation is core to our business strategy. We always seek to find better ways of working. We have adopted many innovative ideas into day to day operations that improve the efficiency and effectiveness of the way we deliver our services to customers. Our track record of innovation and change spans from the implementation of good innovative ad-hoc ideas from staff all the way through to formal innovation projects.

The objectives of WPD’s innovation are to: 

  • Develop new smart techniques that will accommodate increased load and generation at lower costs than conventional reinforcement; 
  • Improve performance against one or more of our core goals of safety, customer service, reliability, the environment or cost effectiveness; 
  • Ensure solutions are compatible with the existing network; 
  • Deliver solutions so that they become business as usual; 
  • Provide value for money

The way that we approach innovation is fundamental to delivering these objectives efficiently.

WPD’s Innovation Strategy is to: 

  • Actively involve staff from across the business in the generation of ideas, development of solutions and implementation of projects; 
  • Work with our stakeholders to understand their needs; 
  • Make use of innovation incentives and funding provided by the Government, the regulator and other funding organisations; 
  • Use a small core team to coordinate innovation projects; 
  • Define clear objectives for each project so that delivery can be focused and progress can be tracked; 
  • Avoid theoretical research or innovation which does not have clear objectives; 
  • Incorporate innovative solutions into existing equipment and processes; 
  • Share what we learn with other organisations and learn from others.

Our innovation projects shape how we are thinking about the future. We will continue to innovate and undertake new projects that will build upon what we have already learnt from the projects we and other DNOs have carried out. We set out within this Innovation Strategy the progress we have already made, the predicted output from the various projects currently being undertaken and the future projects planned.

Joint Electricity Innovation Strategy

As part of network licences, we are now required to produce a joint electricity innovation strategy. This strategy sets out the areas of focus where we as network companies are looking to provide value to customers from innovation projects being undertaken and how the lessons learnt from these projects will be shared with other organisations. The ENA has coordinated this strategy and the document can be found on their website here.

Contact us

Emergency information

0800 6783 105

General contact enquiries

0800 096 3080

Innovation team

01332 827446