Coronavirus: We are working for you to keep the power flowing and deal with any problems that come up so you can be sure of a reliable and secure supply at all times. Our employees are officially designated as key workers by the Government. If you do see someone working for WPD, please don’t approach them. In line with Government advice, like everyone else we’re all practising social distancing – our priority is to keep both our staff and customers safe. So please help us to help you, keep your distance and our workers will carry on working hard to ensure this vital service continues.

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Information for ICPs and IDNOs

ICP Complaints procedure

Please click here for WPD's Competition in Connections Code of Practice complaints procedure.

Please click here to register a complaint about how WPD is operating under the Competition in Connections Code of Practice. Please include "CIC Connections Code of Practice" in the complaint details field.

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    Information for ICPs and IDNOs

    Network information

    Need to know more about our network? Check out our maps on capacity and constraints, our generation capacity register and more.

    Find out more