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Contact us

For power supply issues you can contact us 24 hours a day, 7 days a week, 365 days a year on:

0800 6783 105 or call 105

General contact enquiries

For general enquiries you can call us Monday to Friday, 8am to 5pm, on 0800 096 3080 or simply fill in our online form.


We have a page dedicated to the process of how to resolve a complaint.

Feedback and compliments

We're always interested in hearing from you, it could be on how we're performing, maybe a suggestion on how we can improve our services, or even a compliment you may like to give!

Sign language interpretation

You can contact us through a sign language interpreter, using InterpreterNow, for free.

Ways to contact us

Find all of our methods of contact in one place.

Work near overhead lines

Working near our low voltage overhead lines? Don't take chances, get in contact for safety advice.

Help us to help you

Provide us with your contact details so that we can give you the most up-to-date information.


Help us to identify more quickly where an incident has taken place across our network by using what3words.