If you’re experiencing a power cut or any problems with your power, you can contact us 24 hours a day, 7 days a week, 365 days a year on 0800 6783 105 or call 105
If you’ve got a general enquiry, then you can contact us between 8 am to 5 pm Monday to Friday on 0800 096 3080, or fill out our contact form.
We take every complaint about our services seriously. Learn how to make a complaint, and what we’ll do to resolve it.
We always want to hear about your ideas, opinions and experiences, including ways we could improve our services.
You can contact us through a sign language interpreter, using InterpreterNow. It’s free and easy.
Here you can find all the ways you can contact us in one place.
Working near overhead lines? Contact us for safety information and advice to keep you protected.
Share your contact details with us and we’ll keep you up-to-date with all the essential information on our services.
We use what3word to help us identify the location of incidents on our network. Download it today, it could save a life.
If you are planning on undertaking site works you will need to know about underground cables, overhead lines and other electrical equipment nearby - get in touch with us here.
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