Coronavirus: We are working for you to keep the power flowing and deal with any problems that come up so you can be sure of a reliable and secure supply at all times. Our employees are officially designated as key workers by the Government. If you do see someone working for WPD, please don’t approach them. In line with Government advice, like everyone else we’re all practising social distancing – our priority is to keep both our staff and customers safe. So please help us to help you, keep your distance and our workers will carry on working hard to ensure this vital service continues.

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Contacting Western Power

Ways to contact us

Telephone

To report a power cut, please ring us on 0800 6783 105 or 105 as soon as possible.
For general enquiries, call us on 0800 096 3080.

Social Media

You can reach us 24/7 on our social media channels: Twitter and Facebook.

Whatsapp

To contact us on Whatsapp, click here and save WPD as a contact.

Web Chat

Contact us any time via the website chat function.

Enquiry Form

Contact us via our quick and efficient online forms:
General enquiries 
Complaints
Feedback and compliments 
Sign language interpretation
Work near overhead lines

Power Cut Reporter App

You can use a mobile app to report a power cut and speak to our Contact Centre. We'll ask you a few questions and you can then report your power cut, receive updates and alerts at saved locations and join our Priority Service Register. 

The app is available on the App Store and Google Play, you can also scan the below QR Code:

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Contacting Western Power

Or call us 24 hours a day on 

0800 6783 105