Ways to contact us

Telephone

To report a power cut, please ring us on 0800 6783 105 or 105 as soon as possible.
For general enquiries, call us on 0800 096 3080.

Social Media

You can reach us 24/7 on our social media channels: Twitter and Facebook.

To contact us on Whatsapp, click here and save WPD as a contact.

Web Chat

Enquiry Form

Contact us via our quick and efficient online forms:
General enquiries
Complaints
Feedback and compliments
Sign language interpretation
Work near overhead lines

Power Cut Reporter App

You can use a mobile app to report a power cut and speak to our Contact Centre. We'll ask you a few questions and you can then report your power cut, receive updates and alerts at saved locations and join our Priority Service Register.

The app is available on the App Store and Google Play, you can also scan the below QR Code:

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Contacting Western Power