Incident locations can be hard to describe. That’s why we’re asking you to use the free what3words app so we can quickly and easily identify where an incident has taken place across our network.
what3words has given every 3m square in the world a unique combination of three words: a what3words address. This means any precise location can be communicated easily and accurately - using just three words.
To report a power cut or make us aware of an incident on the network, call us on 105 and tell us your what3words address. You can find this by visiting what3words.com.
The system is also used by most UK emergency services to locate 999 calls faster.