Supporting our customers
A message to our customers, from Graham Halladay, WPD Operations Director
"We know that sadly the Coronavirus will be with us for some time, which means we will all need to continue to live our lives differently. I would like to thank all of WPD’s customers for their help in enabling us to keep our staff safe as they work to keep the electricity flowing at this critical time.
As restrictions have eased, we have adapted and updated our approach to ensure that we can still deliver the service and support required for our customers but also keep them and our staff safe at all times. We have been working closely with representatives from our trade unions to ensure we continue to meet our top priority of keeping our staff and customers safe as we do so.
We will now be taking a careful and phased approach to expanding the services we provide, always following the latest Government guidelines. However, I can tell you that working life within WPD looks very different now to the way it looked at the beginning of March – and it will continue to do so.
Once again, I would like to say thank you for your ongoing support, patience and understanding as we work hard to keep the lights on for the communities we serve, while keeping you and our staff safe."