We will use this report to provide an all-inclusive overview that includes clear justification for our actions and the benefits to our customers.
Reducing our impact on the environment and embracing the increase in low carbon technologies is one of our key RIIO-ED1 outputs. To this end throughout 2018-19 we have achieved the following improvements:
Innovation is at the core of our business strategy. Improving the services we deliver to customers and driving the network to be more efficient through better ways of working has always been fundamental.
We deliver innovation through an in-sourced model with a small team of specialists using the resources of our operational teams to deliver tools or products onto the network.
We are committed to ensuring that we meet all of our compliance obligations while minimising the overall impact that our activities have on the environment in which we work and operate.
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