Coronavirus: We are working for you to keep the power flowing and deal with any problems that come up so you can be sure of a reliable and secure supply at all times. Our employees are officially designated as key workers by the Government. If you do see someone working for WPD, please don’t approach them. In line with Government advice, like everyone else we’re all practising social distancing – our priority is to keep both our staff and customers safe. So please help us to help you, keep your distance and our workers will carry on working hard to ensure this vital service continues.

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Priority services

Referral partners

Although power cuts are rare and usually short, they do happen - often for reasons beyond our control. Many organisations, local authorities and charities are in the homes and lives of customers who could find themselves vulnerable to a power cut.

We are asking organisations to partner with us so we can identify and support hard-to-reach customers through their front-line services.

Please click here for our brochure that explains how this can be done.
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Priority services

Or call us 24 hours a day on 

0800 6783 105

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