Install a heat pump
If you would like to install a ‘heat pump’ please apply using the application form listed below.
If you would like to know more about the process there are links to further information at the bottom of this page.
To submit your application, you will need...
Form downloads
- ConnectionsHP Application
Heat Pump application
This application may be used for installing heat pump equipment to an existing electricity supply. If you require a new connection, please visit our Make a new connection pages.
Where to send your application
Please note that the old forms will still be accepted until Friday 20th August 2021. After this date, only the forms in the above link can be used.
When you have completed your application, please email or post it, along with its supporting documentation, to your regional office listed below.
Lines are open Monday to Friday, 9:00am to 5:00pm.
Midlands
Western Power Distribution, Records Team, 6th Floor, Toll End Road, Tipton, DY4 0HH
South Wales
Western Power Distribution, Records Team, Glan Y Tawe, Central Business Park, Millbrook Drive, Swansea Vale, SA7 0AB
South West
Western Power Distribution, Records Team, Lostwithiel Road, Bodmin, PL31 1DE