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Install a heat pump

If you would like to install a ‘heat pump’ please apply using the application form listed below.

If you would like to know more about the process there are links to further information at the bottom of this page.

To submit your application, you will need...

Form downloads

Where to send your application

Please note that the old forms will still be accepted until Friday 20th August 2021. After this date, only the forms in the above link can be used. 

When you have completed your application, please email or post it, along with its supporting documentation, to your regional office listed below.

Lines are open Monday to Friday, 9:00am to 5:00pm.


Western Power Distribution, Records Team, 6th Floor, Toll End Road, Tipton, DY4 0HH

South Wales

Western Power Distribution, Records Team, Glan Y Tawe, Central Business Park, Millbrook Drive, Swansea Vale, SA7 0AB

    South West

    Western Power Distribution, Records Team, Lostwithiel Road, Bodmin, PL31 1DE

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