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Are you Winter Ready?

The colder, darker nights are a reminder to people of simple ways to be ready in case of power cuts this winter.

As we enter December, we have issued some simple preparation advice: 

  • Know your free emergency number - in a power cut call 105 for free, 24 hours a day
  • Prepare your home – keep a torch and an analogue phone handy (cordless or digital phones don’t work in a power cut). Also have an external battery charging pack available so you can charge smart phones or tablets. 
  • Keep your eyes open – take notice of the weather forecast and if you have a power cut check on your neighbours if you think they need assistance.
  • Get extra support - Vulnerable households can get extra support by signing up to our Priority Services Register (PSR). It’s a free service and anyone who is of pensionable age, disabled, has children under 5 years old or relies on medical equipment is eligible. As part of the service, customers are kept informed as much as possible of power cuts affecting their home and are given special help, if needed, through the British Red Cross.

Our Chief Executive Phil Swift said: “Investment in our electricity network means that power supplies are now more reliable than ever before. However, storms, floods and other extreme winter weather can still cause damage and be disruptive. We work very hard to prepare ourselves so that we minimise disruption and we want our customers to be well prepared too.” 

We are investing £7.1 billion on the electricity network to ensure a safe and reliable electricity supply for homes. 
For more information you can call 0800 096 3080 or visit:  Be prepared for a power cut or Join the Priority Services Register.

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