Skip to main content
Accessibility
  1. Home
  2. Update your Priority Services details

Update your Priority Services details

If you need to update your details on the Priority Services Register, then complete the form below. 

We’ll do our best to update your details straight away, but it can take a few days, so if you need to report an urgent issue with your electricity, then visit our dedicated power cut page here.

There were errors on the form. Please correct them before you continue.

{{vm.getError('formData.title')}}
{{vm.getError('formData.firstName')}}
{{vm.getError('formData.lastName')}}
{{vm.getError('formData.address')}}
{{vm.getError('formData.postcode')}}
Would you like to be removed from the Priority Service Register?
{{vm.getError('formData.email')}}
{{vm.getError('formData.telephoneNumber')}}
{{vm.getError('formData.mobileNumber')}}
How would you like to be contacted in a power cut? If you do not specify we will assume text communication.
Do you or anyone in your household rely on electricity for home medical equipment?
Do you have a stair lift, hoist or electric bed?
Please tick the box if you or someone in your household fits into any of the categories below
{{vm.getError('formData.answeredUnableToCommunicateInEnglishText')}}
If you answered Temporary registration above, please tell us your reasons for needing to be registered temporarily here
How long would you like to be temporarily registered?
{{vm.getError('formData.temporaryRegisteredLengthOtherText')}}
Would you like to add a nominated contact to act on your behalf?
{{vm.getError('formData.nominatedContactName')}}
{{vm.getError('formData.nominatedContactNumber')}}
{{vm.getError('psrConsentId.priority-services')}}
{{vm.getError('formData.wouldLikeUsToShareYourInformation')}}

Would you like us to arrange for our external partners to contact you directly?

{{vm.getError('formData.partnerContactPreferredName')}}
{{vm.getError('formData.partnerContactPreferredNumber')}}
{{vm.getError('generalConsentId.general-priority-services')}}

Thank you

Thank you for updating your details.

{{vm.prevLink.text}}{{vm.prevTerm}} page in {{vm.sectionHeading}} {{vm.nextLink.text}}{{vm.nextTerm}} page in {{vm.sectionHeading}}

Contact us

Emergency information

0800 6783 105

General contact enquiries

0800 096 3080