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Storm Jorge

We are prepared

Strong winds and heavy rain predicted

Saturday 29th February - 8am

As Storm Jorge is expected to bring strong winds and some heavy rain over the weekend, we have put a range of measures in place to ensure we’re ready for any impact on the electricity network.

Call us for free on 105 if you do spot any damage to our equipment or experience a power cut. Our staff are here to help. Alternatively you can contact us using any of the methods below. 

Weather forecast 

Saturday 29th February

South West England - Strong winds and outbreaks of heavy rain are likely at times. Strong westerly winds will accompany the rain, with gusts of 55-60mph likely.

South Wales - Strong southwesterly winds from Saturday morning onwards, with gusts of 55-65mph likely.

Midlands - Strong winds and outbreaks of heavy rain during the day. Gusts of 55-60mph looking likely.

Sunday 1st March

A spell of strong winds is expected to move northeast across our network through from Saturday evening into Sunday morning.

We’re prepared 

Once again, preparations will be in place so that, whatever the weather, we can work to restore power supplies quickly and safely for you if they are disrupted. In particular, we have: 

  • Additional operational and engineering staff ready and on stand-by to respond to any network issues 
  • Additional Contact and Control Centre operatives available to manage the electricity network and to help customers with their enquiries 
  • Put arrangements in place to open offices early as required, if they have not already been required to be open overnight 
  • Helicopters available to fly and identify badly affected areas to hasten repairs if safe to do so from first light 
  • Cancelled all non-essential work on the Extra High Voltage network and non-essential maintenance on the 11kV network. 

View the video below to see how we prepare before a severe weather incident:


 

Tips on how you can prepare in case of a power cut 

We have some useful tips which you may find helpful to help you prepare for Storm Jorge: 

1. Keep our telephone number handy or save it in your mobile phone (105 or 0800 6783 105) so that you can report a power cut or call for information and advice. 

2. Keep a battery/solar charger handy so that you can recharge your smart phone or tablet and follow updates on social media, our online power cut map or Power Cut Reporter app. 

3. Keep your freezer shut – depending on the type of freezer you have, the contents could stay frozen for up to 12 hours. 

4. Check that you have a phone available that will work in a power cut – digital or cordless ones may not work. 

5. Have things like a torch or lantern ready (it is best not to use candles or paraffin lights). 

6. Protect sensitive electrical equipment such as computers with a surge protector plug. 

7. If you have a mains operated stair lift, check to see if there is a manual release handle that can be used to return it safely to ground level if it stops working.

Power off?

Have you lost power? Check the status here:

Emergency information 24/7

Call 0800 6783 105 or 105

Power cut? Call 105

Additional information

Our network is robust but severe weather can affect overhead power lines, anyone spotting a damaged power line is urged to treat these as live cables and to report it to us.

If you need to report a problem, please use the free 105 nationwide emergency telephone number.

Our network outage map is live and shows localities currently affected or you can use the box below to check your postcode.

If you experience a power cut or spot anything dangerous which may affect the electricity network, please contact us anytime.

For our most vulnerable customers, we also provide additional support during a power cut. Please visit our Priority Service Register page for more information.

Call us
0800 6783 105 or 105

Find us on twitter

Handy Tips

Check you have a phone available that will work in a power cut - digital or cordless ones may not work.

Keep a battery or solar charger handy so that you can recharge your smart phone or tablet and follow updates on social media and our online power cut map.

Keep our telephone number handy or save it into your mobile phone (105 or 0800 6783 105) so that you can report a power cut or call for information or advice.

Have a portable light such as a lantern or torch ready (it's best not to use candles or paraffin lights).

Protect sensitive electrical equipment such as computers with a surge protector.

Keep a wind-up, battery or solar radio ready so you can listen to local radio updates.

If you have a mains operated chair lift, check to see if there is a manual release handle that can be used to return it safely to ground level if it stops working.