We are prepared
As Storm Jorge is expected to bring strong winds and some heavy rain over the weekend, we have put a range of measures in place to ensure we’re ready for any impact on the electricity network.
Call us for free on 105 if you do spot any damage to our equipment or experience a power cut. Our staff are here to help. Alternatively you can contact us using any of the methods below.
Saturday 29th February
South West England - Strong winds and outbreaks of heavy rain are likely at times. Strong westerly winds will accompany the rain, with gusts of 55-60mph likely.
South Wales - Strong southwesterly winds from Saturday morning onwards, with gusts of 55-65mph likely.
Midlands - Strong winds and outbreaks of heavy rain during the day. Gusts of 55-60mph looking likely.
Sunday 1st March
A spell of strong winds is expected to move northeast across our network through from Saturday evening into Sunday morning.
Once again, preparations will be in place so that, whatever the weather, we can work to restore power supplies quickly and safely for you if they are disrupted. In particular, we have:
View the video below to see how we prepare before a severe weather incident:
We have some useful tips which you may find helpful to help you prepare for Storm Jorge:
1. Keep our telephone number handy or save it in your mobile phone (105 or 0800 6783 105) so that you can report a power cut or call for information and advice.
2. Keep a battery/solar charger handy so that you can recharge your smart phone or tablet and follow updates on social media, our online power cut map or Power Cut Reporter app.
3. Keep your freezer shut – depending on the type of freezer you have, the contents could stay frozen for up to 12 hours.
4. Check that you have a phone available that will work in a power cut – digital or cordless ones may not work.
5. Have things like a torch or lantern ready (it is best not to use candles or paraffin lights).
6. Protect sensitive electrical equipment such as computers with a surge protector plug.
7. If you have a mains operated stair lift, check to see if there is a manual release handle that can be used to return it safely to ground level if it stops working.
Have you lost power? Check the status here:
Search postcode area
...Or try ourLive power cut map
Our network is robust but severe weather can affect overhead power lines, anyone spotting a damaged power line is urged to treat these as live cables and to report it to us.
If you need to report a problem, please use the free 105 nationwide emergency telephone number.
Our network outage map is live and shows localities currently affected or you can use the box below to check your postcode.
If you experience a power cut or spot anything dangerous which may affect the electricity network, please contact us anytime.
For our most vulnerable customers, we also provide additional support during a power cut. Please visit our Priority Service Register page for more information.
0800 6783 105 or 105
Find us on twitter