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Can we help?

Engaging
with our stakeholders

Find details of our business plan consultation with stakeholders and our latest customer awareness campaign.

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Power cuts

We aim to inform you as far in advance as possible if we need to perform maintenance on our network in your area – but unfortunately some power cuts are unplanned. If you are experiencing a power cut please contact us to report it. You should also get in touch if you need further help and advice or if there is something else you think we need to know about.

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Who we are

Western Power Distribution is the electricity distribution network operator for the Midlands, South Wales and the South West.

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Serving our customers

We deliver electricity to over 7.7 million customers over a 55,300 square kilometre service area covering the Midlands, South Wales and the South West.

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We care about the environment

As a business we are committed to protecting the environment and constantly look to reduce our impact
on it.

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Ready to make a connection?

Apply to get connected to our network, modify your current connection or get a budget estimate or feasibility study.

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Emergency information

East Midlands
0800 056 8090
West Midlands
0800 328 1111
South Wales
0800 052 0400
South West
0800 365 900

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Further contact details

Do we serve your area?

Check if you are covered by our network encompassing 7.7 million customers over a 55,300 square kilometre distribution area.

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What's happening in your area?

Sometimes power cuts do happen, but when they do, we're ready to restore your electricity as soon as possible. Find out if we are working on an issue in your area at the moment.

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Use of System charges

Explore our charges for metering, system usage, connections and other customer related information.

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Priority services

We have special arrangements in place for vulnerable customers who depend on electricity and for whom power cuts may be particularly worrying.

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Thinking about a new career?

Join Western Power Distribution as a professional, an apprentice or via our graduate and adult training schemes.

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News

Saving electricity = Saving money

Western Power Distribution offers cash incentives to businesses to reduce electricity use.

£700,000 investment for Melton’s power network

Western Power Distribution is investing £700,000 on its electricity network in North East Leicestershire to further safeguard supply reliability.

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