Coronavirus: We are working for you to keep the power flowing and deal with any problems that come up so you can be sure of a reliable and secure supply at all times. Our employees are officially designated as key workers by the Government. If you do see someone working for WPD, please don’t approach them. In line with Government advice, like everyone else we’re all practising social distancing – our priority is to keep both our staff and customers safe. So please help us to help you, keep your distance and our workers will carry on working hard to ensure this vital service continues.

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Connections regulations & policy

Connections regulations and policy

We are required to comply with legislation, including (but not limited to):

  • Electricity Act
  • Electricity, Safety, Quality and Continuity Regulations (ESQCR)
  • Electricity Distribution Licence Conditions
  • Health & Safety Legislation
  • Environment Regulations

Within this section, we provide more detailed information on important aspects of the connections process which aim to ensure compliance with relevant legislation:

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    Connections regulations & policy

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    0800 096 3080