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About us

We are the electricity distribution network operator for the Midlands, South West and Wales. 

We deliver electricity to over 7.9 million customers over a 55,500 square kilometres service area and we employ over 6,500 staff.

Our business

Western Power Distribution is about more than just power distribution: we provide training, contracting services and more while maintaining a 100% customer service satisfaction record.

Accreditation and awards

Find out more about our charter marks, awards and accreditations that we have won throughout the years. 

Key performance targets

View our annual key performance results in relation to network reliability, customer service and guaranteed standards of performance.

Annual reports and financial statements

We publish statutory and regulatory results for the electricity distribution operating businesses together with consolidated group results.

Pensions

We've worked with PWC to understand how we can develop a customer focused strategy for managing our pensions commitments.

Gender Pay Report

We are committed to an inclusive working environment and understand that our people are at the heart of our business success.  We are pleased to present our second Gender Pay Report.