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About us

We’re the people providing the power, managing the electricity distribution network for the Midlands, South West and Wales. We deliver essential electricity to millions of homes and businesses.  

We deliver electricity to over 8 million customers over a 55,500 square kilometres service area and we employ over 6,500 staff.

Our business

Western Power Distribution is about more than just power distribution. We provide training, contracting services and more while maintaining 100% customer service satisfaction.

Health & safety

We’re committed to providing a safe, stable and reliable electricity distribution supply while protecting our population and minimising the impact on the environment.

Business services

Learn about our business services, from telecoms to high voltage switching training.

Accreditation and awards

Find details of the charter marks, awards and accreditations that we have won.

Key performance targets

View our performance on key targets, including network reliability, customer service and guaranteed performance standards.

Gender pay gap report

See our gender pay gap results for April 2020 to April 2021

Annual reports and financial statements

View all annual reports, statutory and regulatory results and consolidated group results in one place.

Pensions

Working with PWC, we’ve developed a customer-focused strategy that ensures we meet our pensions commitments.

Meet our executive team

Our directors are responsible for ensuring our long-term success through determining our strategic direction and objectives and effectively overseeing them.

Diversity, equity and inclusion

Our action plan focuses on the delivery of diversity, equity and inclusion in the workplace, where we value each other and appreciate our differences.