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About us

We are the electricity distribution network operator for the Midlands, South West and Wales. 

We deliver electricity to over 7.9 million customers over a 55,500 square kilometres service area and we employ over 6,500 staff.

Our business

Western Power Distribution is about more than just power distribution: we provide training, contracting services and more while maintaining a 100% customer service satisfaction record.

Health & safety

Safety is of paramount importance and we are committed to providing a safe and reliable electricity distribution supply while minimising the impact of our operations on the environment.

Business services

We provide a range of services from telecoms to high voltage switching training.

Accreditation and awards

Find out more about our charter marks, awards and accreditations that we have won throughout the years. 

Key performance targets

View our annual key performance results in relation to network reliability, customer service and guaranteed standards of performance.

Gender pay gap report

This report details our gender pay gap results for April 2018 to April 2019.

Annual reports and financial statements

We publish statutory and regulatory results for the electricity distribution operating businesses together with consolidated group results.

Pensions

We've worked with PWC to understand how we can develop a customer focused strategy for managing our pensions commitments.

Meet our executive team

Our directors are responsible for ensuring our long-term success through determining our strategic direction and objectives and effectively overseeing them.