Skip to main content

Tools & resources

To make your journey through our website as efficient as possible we have created a page that includes all of the tools and resources that we have on the website so that you can access them easily.

Online application form

If you require a new connection or modification to an existing connection to our distribution network you can apply online.

Interactive costing tool

We can provide you with an estimated connection charge cost for your development.

Basic pricing tool

We have developed a basic costing guide to provide an indication of pricing and the timescales for obtaining a connection.

Request a callback

If you have a query about a connection you can use our online form and we will call you back within the next working day.

Load / Work Request Form

Please let us know if you are making any changes to your electricity network or would like us to help in any way.

Map hub

Discover all of our available maps in our maps hub. These map include power cuts, network flexibility, constraints and much more.

Who is my supplier

Find out who your electricity supplier is and how to contact them.

Find your distributor

Do we distribute electricity to you?

Network plans and information

Information about our network and its current capacity and generation mapping.

General contact enquiries

If you have a general enquiry or would like to know more about Western Power Distribution please get in contact.

Priority Services Register

Explore the special arrangements we can make for customers whose circumstances may make power cuts particularly worrying.


We are always keen to hear from our customers if you have suggestions or have had direct experiences with us.


Want to join the team? Here's where you’ll find the relevant Careers contact information.


We have a page dedicated to the process of how to resolve a complaint.

Work near overhead lines

If you need to work near our low voltage overhead lines, don’t take chances. Please contact us to arrange a safety advice visit.

Video library

Here you can view a wide selection of informative and educational videos about our business and what we do within the wider community.

Pylon Town

Enjoy our new online games! Discover Pylon Town with your favourite superhero, Pylonman.


We have a number of roles available across the organisation. Think you have got what it takes?