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Power cut information

If you are experiencing a power cut please contact us to report it.

You should also get in touch if you need further help and advice or if there is something else you think we need to know about.

Live power cuts map

If you are experiencing a power cut and you have not received prior notice, please use this page to find information on any current activity in your area.

Emergency information

0800 6783 105 or call 105

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Power cut information and advice

We aim to keep you informed of the progress of any power cuts and we also offer advice when they occur.

Power Cut Reporter app

The Power Cut Reporter app provides support, assistance and interaction, enabling customers to report power outages and seek assistance.

Preparing for winter weather

We have a range of measures in place during the winter period to ensure we’re fully prepared for any impact on our electricity network.

How to report a power cut

Don't assume that we know you have no power. To ensure your supply is restored as quickly as possible, get in touch: there are multiple ways for you to contact us.