A little extra help and additional support during a power cut.
Join our register
Our Priority Services Register (PSR) provides extra help and additional support during a power cut for elderly, very ill or disabled people, or those who rely on power for medical equipment.
While power cuts can still happen, we will do everything we can to keep you connected.
Here, you can learn about our Priority Support services.
Practical tips to save energy, cut fuel costs and access a little extra help if you’re struggling to pay the bills.
Here you’ll find information on what to do and who to speak to if you experience a power cut or want to report anything else you think we should know about.
Read how we’re helping our Priority Services customers cut energy bills and stay warm and well through updating and improving their homes and heating systems.
