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About us

We are the electricity distribution network operator for the Midlands, South West and Wales. 

We deliver electricity to over 7.9 million customers over a 55,500 square kilometres service area. 

Our network consists of 220,000 km of overhead lines and underground cables, and 185,000 substations. We employ over 6,500 staff.

Our business

Western Power Distribution is about more than just power distribution: we provide training, contracting services and more while maintaining a 100% customer service satisfaction record.

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Discover more about our finances and how we have grown in recent years.

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Stakeholder information

Find out how you can get involved and how we plan to approach future challenges with you in mind.

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Priority services

Explore the special arrangements we can make for customers whose circumstances may make power cuts particularly worrying.

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Innovation and Low carbon

We have a key role to play in the low carbon energy future, to make sure we have an electricity network that is value for money. Learn more about what we’re doing.

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Learn more about our environmental initiatives which seek to enhance our local communities through registered charities, schools and voluntary organisations. We are keen to be green!

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Find out about our Community Support Policy as well as our charitable foundation which supports registered charities and voluntary organisations.

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