Storm Pia
Disruption caused by Storm Pia comes to an end
Friday 22 December 11am
Overnight work by engineering crews has resulted in most customers having their power supplies restored after Storm Pia’s high winds disrupted the network.
Efforts are continuing to complete repairs and restore the last few remaining properties affected by the storm. All incidents are fully resourced and will be reconnected today. The rest of our network is operating normally
Thank you to all our customers for their patience and understanding during this storm.
Payments
Anyone entitled to a payment under our standards of performance will automatically receive communication from us within four weeks, so customers do not need to do anything.
Please bear with us while we make these payments. If you haven’t heard from us after four weeks, please contact us.
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