Power cut information and advice
In this section you'll find information on preparing for power cuts, what to do in the event of a power cut and who to contact. Our leaflets and videos will help you to ensure you're safe and prepared.
We're here to help...
Being prepared for a power cut
What to do during a power cut
Who to contact during a power cut
If you have medical care at home
Please contact us or visit our Priority Services section for more information and to join our Priority Services Register
If you are hard of hearing or deaf you can call these numbers by using the 18001 prefix. This informs the telephone system that a call is being made from a telephone and a Text Relay Operator will join the line.